OVERVIEW

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Hey Beautiful!

Welcome to Indigo Beauty Cosmetics, where beauty meets confidence and every purchase supports our autism awareness mission inspired by Joshua's story! We're so excited you're here exploring our gorgeous lip products that help you make a statement while making a difference.

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These Terms of Service explain how our website works and what we both agree to when you shop with us. We've written this in our authentic voice because we believe legal stuff doesn't have to be boring or intimidating. You're a Queen, and you deserve to understand exactly what you're agreeing to!

By visiting indigobeautycosmetics.com or purchasing our fabulous lip products, you're agreeing to these terms. If something doesn't feel right to you, just reach out to us at Info@indigobeautycosmetics.com - we're here to help! You must be at least 18 years old to shop with us, or have a parent's permission if you're younger. We want to make sure everyone's shopping safely and legally! We reserve the right to update these terms occasionally (new products, legal changes, etc.), and we'll let you know when we do. Your continued shopping with us means you're cool with any updates.

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We know you're going to be amazing, but just to be clear - please don't use our products for anything illegal or try to hack our website. We're all about spreading beauty and positivity, not drama! Don't share false information when you're shopping with us either. We need accurate details to get your gorgeous new lip products to you safely. Plus, honesty is always beautiful! If you're sharing content on our site (like reviews), keep it real, kind, and appropriate. We're building a supportive beauty community here, and negativity isn't welcome in our space.

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Our lip cosmetics are exclusively available through our website, and some shades may have limited quantities because we're a small business that carefully crafts each product. All our products are subject to our return policy - basically, we can't accept returns on opened cosmetics for hygiene reasons, but we'll absolutely take care of you if something arrives damaged! We work hard to show our lip colors accurately on your screen, but every monitor displays colors a bit differently. If you're unsure about a shade, email us at Info@indigobeautycosmetics.com and we'll help you choose the perfect color for your skin tone!

Sometimes we might need to limit quantities or discontinue products, but don't worry - we'll always have fabulous new options for you to try. That's the beauty of being a growing, mission-driven brand! Our prices can change without notice (sorry, that's business!), but we promise to always offer fair pricing for our high-quality, cruelty-free products. We have the right to refuse or cancel orders that seem suspicious or fraudulent - we're protecting our community! If we need to cancel your order, we'll contact you at the email you provided and work things out.

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Please make sure your billing and shipping information is accurate! We can't be responsible for packages sent to wrong addresses, and we want your beautiful new lip products to reach you safely. Your personal information is handled according to our Privacy Policy, which explains how we collect, use, and protect your data. We never sell your information to random companies - that's not how we treat royalty!

If you leave reviews or comments, you're giving us permission to share them (because positive reviews help other Queens find products they'll love!). Keep your comments honest, kind, and appropriate for our beauty-loving community. Our website is hosted on Wix (they're awesome!), and we use various tools to make your shopping experience smooth and secure. Sometimes these tools have their own terms, but we've chosen partners who align with our values. We might link to other websites occasionally, but we can't control what they do. Use your best judgment when clicking external links, and remember that other sites have their own policies.

We promise to work hard to keep our website running smoothly, but sometimes technical stuff happens that's beyond our control. We can't guarantee that everything will be perfect 100% of the time, but we can promise to fix problems quickly when they come up! We stand behind our products' quality, but everyone's skin and preferences are different. If you have concerns about a product, reach out to us immediately - we want every Queen to feel confident and beautiful!

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Everything we do connects back to our mission inspired by Joshua's story and autism awareness. When you shop with us, you're not just buying lip products - you're supporting a cause that makes a real difference. That's why building a positive, supportive community is so important to us.

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If something goes wrong with your order, you have concerns about our products, or you just want to chat about lip colors, email us at Info@indigobeautycosmetics.com. We typically respond within 24 hours because customer service is a priority for us. For any legal disputes (which we hope never happen!), we'll follow United States laws. But honestly, we'd rather solve any issues by talking things through like the intelligent, beautiful people we all are!

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We need to include some standard legal language to protect our business, but here's the non-lawyer version: We're not responsible for things completely outside our control, like shipping delays caused by weather or your computer having technical issues. We'll always do our best to help, but we can't control everything in the universe! You agree not to hold us responsible for indirect damages or lost profits if something goes wrong. We're a small beauty business doing our best, not a giant corporation with unlimited resources. If any part of these terms gets challenged legally and doesn't hold up, the rest still applies. Think of it like a modular makeup palette - if one shade gets discontinued, the rest still work perfectly!

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Questions about these terms? Want to tell us how much you love your new lip color? Just need someone to chat with about beauty? We're here for all of it! Email us at Info@indigobeautycosmetics.com or mail us at Indigo Beauty Cosmetics, 1950 Lafayette P.O. Box 113, Bronx, NY 10473. We usually respond to emails within 24 hours during business days because connecting with our customers is one of our favorite parts of running this business!

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Thank you for choosing Indigo Beauty Cosmetics and supporting our autism awareness mission. Every purchase you make helps us continue Joshua's story and spread awareness while helping you feel confident and beautiful. These terms might seem long, but they're really just about creating a safe, positive space where everyone can discover amazing lip products and feel part of our mission-driven community.

Indigo Beauty Cosmetics – Where Beauty Meets Confidence!

Keep shining, Queen! 💋

 

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